This refund and cancellation policy outlines how you can cancel or seek a refund for a product/service that you have purchased through the Platform. Under this policy:
- Cancellations will only be considered if the request is made within 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers/merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
- THAKOR WEB DESIGNING does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund/replacement can be made if the user establishes that the quality of the product delivered is not good.
- In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/merchant listed on the Platform, has checked and determined the same at its own end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding the products that come with a warranty from the manufacturers, please refer the issue to them.
- In case of any refunds approved by THAKOR WEB DESIGNING, it will take 7 days for the refund to be processed to you.
Digital Products
For digital products purchased on tag17.com, delivery is made electronically via email. If you do not receive your digital product within 48 hours of payment confirmation, or if the delivered file is corrupted or incomplete, please contact us at [email protected] for a replacement or refund.
Contact Us
THAKOR WEB DESIGNING
Legal Name: Ashvinbhai Chimanbhai Parmar
GSTIN: 24BAMPP5236Q1Z0
Address: Second Floor, Shikhar Complex, Vadali Road, Bhayavadar, Rajkot, Gujarat - 360450
Email: [email protected]
Phone: +91 9099181445
Website: tag17.com